# Tag

### Introduction

With **`Tag component`** you can label customers with tags to know about their interests. In addition, you can use broadcast to your customers by selecting tags to precisely provide the needed information.

### Tag

1. Add tag component in messages to label customers (customers will not see the tags)
2. Select an existing tag or create a new one (create one under the “Tags” section)
3. When this message is triggered, customers will be labelled with tags or removed from tags according to your settings.

![](https://4036424674-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlAIFssOEGqft8svll9%2F-LpW3Yrld35A-PEGwJ6m%2F-LpW3bMsriySCnP77pwv%2Fimage.png?alt=media\&token=75e4e91f-594b-44cf-9626-96d5dc13ed2b)

### Customer Tag List

**Tag List**

* You can create, edit, and change the content of tags.
* The number before the tag is the number of customers labelled with the tag.

![](https://4036424674-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlAIFssOEGqft8svll9%2F-LpW3Yrld35A-PEGwJ6m%2F-LpW3dzbxpVCXSNk4iof%2Fimage.png?alt=media\&token=f6107521-8e21-48c8-b5e1-02e18d2ac2ef)

**Customer List**

* You can check the information of the customers who have interacted with the bot.
* You can check specific customer information by clicking on PSID; you can also add/remove tags of the customer.

![](https://4036424674-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LlAIFssOEGqft8svll9%2F-LpW3Yrld35A-PEGwJ6m%2F-LpW3iFvDydLyNMSQh38%2Fimage.png?alt=media\&token=6e5066c2-8bb9-4908-8574-abaa0d446625)

### Broadcasting by tags

Please visit [Set Broadcast Message](https://app.gitbook.com/@docs-en-yoctol-ai/s/yoctol/~/edit/drafts/-LnQJsTXatUDJ-slOjKr/v/master/campaign-promotion-guide/set-broadcast-message)