YOCTOL.AI Document
  • Welcome Page
  • Seeker - Guideline
    • Fan analysis: Intimacy Level and Tag
    • Post & Analysis Dashboard
    • Publishing Tool: Create posts with auto tag and reply
    • How to set a Tracking URL
    • How to use Ads Audience tool
    • Message & Keyword Reply
    • Role Settings
    • Broadcast
    • FAQ
  • Creator - Chatbot Building Guide
    • (1) Create YOCTOL.AI Account
    • (2) Create Chatbot and Connect
    • (3) Create Intents and Utterances
    • (4) Train and Test
    • (5) Create Entity
    • (6) Edit Dialogue
    • (7) Set Rules
    • (8) Publish
  • Creator - Advanced Settings
    • Switch to Live Agent - Messenger
    • JSON API for Messenger
    • JSON API for LINE
    • Referral Link - Messenger
    • Extension
    • Tag
  • Creator - Campaign Promotion Guide
    • Set Broadcast Message
    • Auto Reply for Campaign
  • Creator - Common Issues
    • FAQ
    • How to improve my chatbot’s accuracy?
    • How to Activate a Staging Chatbot?
    • Can’t Find Existing Pages.
    • How to Switch back to Live Agent? (LINE)
    • Downloading and Uploading Chatbots
    • How to Switch Languages? (Chinese, English)
  • Creator - Term Translations
    • Dialogue
    • Message
    • Component
    • Intent
    • Utterance
    • Entity
    • Rule
    • Regular Expression
    • Menu
    • Default Reply
    • Welcome Message
    • Live Agent
    • Permission Management
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On this page
  • Introduction
  • Tag
  • Customer Tag List
  • Broadcasting by tags

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  1. Creator - Advanced Settings

Tag

PreviousExtensionNextSet Broadcast Message

Last updated 5 years ago

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Introduction

With Tag component you can label customers with tags to know about their interests. In addition, you can use broadcast to your customers by selecting tags to precisely provide the needed information.

Tag

  1. Add tag component in messages to label customers (customers will not see the tags)

  2. Select an existing tag or create a new one (create one under the “Tags” section)

  3. When this message is triggered, customers will be labelled with tags or removed from tags according to your settings.

Customer Tag List

Tag List

  • You can create, edit, and change the content of tags.

  • The number before the tag is the number of customers labelled with the tag.

Customer List

  • You can check the information of the customers who have interacted with the bot.

  • You can check specific customer information by clicking on PSID; you can also add/remove tags of the customer.

Broadcasting by tags

Please visit

Set Broadcast Message