Tag componentyou can label customers with tags to know about their interests. In addition, you can use broadcast to your customers by selecting tags to precisely provide the needed information.
- 1.Add tag component in messages to label customers (customers will not see the tags)
- 2.Select an existing tag or create a new one (create one under the “Tags” section)
- 3.When this message is triggered, customers will be labelled with tags or removed from tags according to your settings.
- You can create, edit, and change the content of tags.
- The number before the tag is the number of customers labelled with the tag.
- You can check the information of the customers who have interacted with the bot.
- You can check specific customer information by clicking on PSID; you can also add/remove tags of the customer.