(3) Create Intents and Utterances

Things you should know

  • How to create intents
  • How to create utterances

Main Points

  • Purpose: Training bots to understand human language.
  • Creating Intent: When training your bot, you can create intents to let bot know what types of contents/questions it should handle.
  • Add Utterance: Teaching your bot what are the sentences people usually say or send.


  1. 1.
    Go to My Bot > Intent
  2. 2.
    Click on + Intent group
  3. 3.
    Click + to create a new intent and name it (Create at least 2 intents)
  4. 4.
    Press + Utterance on the top right corner.
  5. 5.
    Construct at least 3 utterances.
  • After finishing the steps above, click Train on the top of your page.
  • For more details, please visit Train and Test.