# Message

Under `Dialogue` on the left sidebar on YOCTOL.AI, `Message` is the basic unit of a chatbot’s [dialogue.](https://app.gitbook.com/@docs-en-yoctol-ai/s/yoctol/~/edit/drafts/-LnQJsTXatUDJ-slOjKr/v/master/term-translations/dialogue) A message is the designated content with which a chatbot replies to its users each time when the users interact with the bot. A corresponding message is given by a bot when the rule set in the message is triggered.

[Components](https://app.gitbook.com/@docs-en-yoctol-ai/s/yoctol/~/edit/drafts/-LnQJsTXatUDJ-slOjKr/v/master/term-translations/component) of a message can be in forms of texts, images, or carousels.

A messages is triggered by its [“Rule”](https://app.gitbook.com/@docs-en-yoctol-ai/s/yoctol/~/edit/drafts/-LnQJsTXatUDJ-slOjKr/v/master/term-translations/rule).

### Example

Take a bot for a beverage shop as an example. It needs to be able to understand three basic intents from its customers: 1. products inquiry, 2. delivery requests, and 3. branch information inquiry. After understanding every intent of each input given by a customer, the bot should be able to respond with right messages.<br>