(5) Create Entity

Things you should know

  • How to create entities
  • How to label an entity in an utterance

Main Points

  • Purpose: To train the bot more effectively.
  • Creating entities : ‌Entity means a word that can be denoted with a person, partnership, organization, or business which has an identifiable existence, so can be replaced with similar things of the same category.


  1. 1.
    Click on My Bot > Intent > Entity on the left panel.
  2. 2.
    Click + to add new entity”
  3. 3.
    Click on the top right of the + Entity Value
  4. 4.
    Enter an entity value.
  5. 5.
    You can also click + Synonym and enter a synonym.

Labeling entity in utterance

  1. 1.
    Click on My Bot > Intent on the panel.
  2. 2.
    Select or create an utterance.
  3. 3.
    Add an entity in the utterance. For instance, “How much is the {{drink}}?”