# Live Agent The **`Switch to Live Agent`** on YOCTOL.AI dialogue page is a built-in message. When triggered, this message allows customers to switch from talking to the chatbot to talking to a live agent. For more information on setting this up, visit [\](https://app.gitbook.com/@docs-en-yoctol-ai/s/yoctol/~/edit/drafts/-LnQJsTXatUDJ-slOjKr/v/master/advanced-settings/switch-to-live-agent-messenger). {% hint style="info" %} The built-in messages on YOCTOL.AI are not removable, but you can edit or disable them. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs-en.yoctol.ai/term-translations/live-agent.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.