YOCTOL.AI Document
  • Welcome Page
  • Seeker - Guideline
    • Fan analysis: Intimacy Level and Tag
    • Post & Analysis Dashboard
    • Publishing Tool: Create posts with auto tag and reply
    • How to set a Tracking URL
    • How to use Ads Audience tool
    • Message & Keyword Reply
    • Role Settings
    • Broadcast
    • FAQ
  • Creator - Chatbot Building Guide
    • (1) Create YOCTOL.AI Account
    • (2) Create Chatbot and Connect
    • (3) Create Intents and Utterances
    • (4) Train and Test
    • (5) Create Entity
    • (6) Edit Dialogue
    • (7) Set Rules
    • (8) Publish
  • Creator - Advanced Settings
    • Switch to Live Agent - Messenger
    • JSON API for Messenger
    • JSON API for LINE
    • Referral Link - Messenger
    • Extension
    • Tag
  • Creator - Campaign Promotion Guide
    • Set Broadcast Message
    • Auto Reply for Campaign
  • Creator - Common Issues
    • FAQ
    • How to improve my chatbot’s accuracy?
    • How to Activate a Staging Chatbot?
    • Can’t Find Existing Pages.
    • How to Switch back to Live Agent? (LINE)
    • Downloading and Uploading Chatbots
    • How to Switch Languages? (Chinese, English)
  • Creator - Term Translations
    • Dialogue
    • Message
    • Component
    • Intent
    • Utterance
    • Entity
    • Rule
    • Regular Expression
    • Menu
    • Default Reply
    • Welcome Message
    • Live Agent
    • Permission Management
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  1. Creator - Term Translations

Utterance

PreviousIntentNextEntity

Last updated 5 years ago

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Utterances are various ways of expressions for the same used by the chatbot to learn and categorize the intent.

We recommend a number of 3-5 utterances for each intent with diverse and representative sentence structures. Each intent has a maximum of 30 utterances.

You can utilize and put various utterances with similar sentence structure in one utterance only. Each utterance can have a maximum of 3 entity values.

Example

Take a beverage shop chatbot as an example. If we want to train it to understand the intent of delivery request, the following would be possible utterances for this intent. In utterance 3, we can use an entity of “drink name” instead of using countless utterances to list out all the drinks. If there are entities used, you can use the symbols {{ }} to mark them.

  1. I want to order many cups!

  2. How many cups do I need to buy for delivery?

  3. How long will it take to deliver 10 cups of {{drink name}}

  4. …

intent
“entities”